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Strengthening Collaboration: Break the Silos, Build the Future

Mining teams often work in silos, creating errors and delays. Jen Biddlecombe shares how Krux connects systems like IMDEXHUB-IQ, Leapfrog, and finance tools through open APIs. Capital Drilling saw 42% admin time saved and faster reporting.

Jennifer Biddlecombe
Jennifer Biddlecombe
January 27, 2026

By Jen Biddlecombe, Regional Director – EMEA, Krux Analytics

Mining is a team sport, but too often the teams aren’t playing together.

Drillers use one system, geologists use another, the finance has its own, and engineers, planners, and supervisors each rely on different tools, formats, and workflows. The result? Data gets lost in translation. Errors creep in. Decisions slow down. And collaboration — the very thing that should drive performance — becomes a casualty of complexity.

At Krux, we believe collaboration is about more than good communication. It’s about alignment. It’s about making sure every team, every system, and every decision-maker is working from the same source of truth.

Because in mining, where margins are tight and timelines are critical, disconnected teams aren’t only inefficient — they’re expensive.

The Cost of Fragmentation

When data is scattered across platforms, manually re-entered, or reshaped to fit incompatible systems, it loses integrity. Human error becomes inevitable, reports don’t match and invoices get delayed. And even worse, trust erodes between departments — or between contractors and clients.

Perhaps most damaging of all in the long term is how the hassle of shifting data between solutions encourages teams to work in silos. And that’s not good news.

Silos slow everything down. They make collaboration harder, decision-making slower, and operations riskier.

How Krux Brings Teams Together

Krux is designed to integrate seamlessly into your workflow — any workflow.

Whether it’s IMDEXHUB-IQ, Leapfrog, maxgeo, acQuire, or even your internal finance systems, Krux connects. Our open API and direct integrations ensure that data flows cleanly between platforms, without manual re-entry or formatting gymnastics.

From the moment a Drill Shift Report is submitted, Krux tracks it, validates it, and makes the data accessible to everyone who needs it.  Drill Supervisors can edit and approve reports in real time. Drill Managers can focus on optimizing rigs instead of tidying spreadsheets every month. Geologists can correlate drilling metrics with geological models. Finance teams can reconcile invoices quickly without needing to chase down missing data.

Capital Drilling saw the impact firsthand. Before Krux, they were juggling multiple systems, battling data errors, and spending hours reconciling reports. After implementation, they saw a 42% reduction in admin time. Report delays dropped from three days to less than 24 hours.

“It’s allowed our project managers to focus on operational requirements,” said William Ward, Operations Manager. “They can actually go down to the rigs, sit with the drillers, fine tune the drillers — and generate extra revenue.”

The Stats That Matter

Here’s what collaboration looks like in numbers:

• 100% reduction in time spent chasing report submissions

• 50% reduction in monthly invoice reconciliation time

• 25% reduction in database error fixes

• 33% faster report submission turnaround

• 42% total time saved across key admin tasks

That’s better time spent analysing the data you already have for your competitive advantage.

Why It Matters Now

As mining becomes more data-driven, the ability to collaborate across disciplines will define success. The companies that thrive will be those that break down silos, align their systems, and empower their teams to work together.

Krux doesn’t just make collaboration possible, it makes it easy, fast and ultimately, it makes drill programs more profitable.

Want to learn more?

Download the full Krux Analytics Guidebook to Optimize Your Drilling and discover how streamlined reconciliation can transform your operations.

Download the Guidebook.