Rodren Drilling

Client: Rodren Drilling

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Rodren Drilling, a prominent player in the drilling industry, faced challenges with manual data entry, digital literacy levels among staff, and difficulty in standardizing contract interpretations. These issues resulted in inefficiencies, delays, and inaccurate billing. By implementing Krux’s solutions, Rodren Drilling transformed their operations, ensuring accurate documentation, reducing errors, and facilitating better communication with clients.

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"Krux has significantly streamlined our operations, making it easier to document work accurately and efficiently, ensuring we get compensated for the excellent work we do." — Kevin Norberg, President, Rodren Drilling

Challenge

Rodren Drilling’s primary issues included a lack of standardization in data entry and contract interpretation, compounded by varying levels of digital literacy among staff. This led to inconsistencies in billing and project management, with supervisors often misunderstanding or misapplying contract terms. Additionally, the manual spreadsheet system caused significant delays in project reconciliation, with some projects taking upwards of three months to resolve. There was also significant email traffic, complicating communication and efficiency.

Rodren struggled with:

• Manual data entry and spreadsheet-based workflows.
• Lack of standardization in contract interpretation.
• Digital literacy gaps among staff.
• Frequent billing inaccuracies and delays in project reconciliation (up to three months).
• Excessive email traffic, complicating communication and efficiency.

Solution

To tackle these challenges, Rodren Drilling adopted KruxLog and KruxMetrix. These solutions streamlined data entry with pre-defined options, reducing manual input errors and ensuring consistency. KruxLog allowed supervisors to enter data efficiently, while KruxMetrix provided real-time analytics and visibility into project metrics. This integration reduced the email traffic and manual checking of spreadsheets, leading to a more streamlined and efficient workflow.

Rodren Drilling was able to:

• Streamline data entry with pre-defined options, reducing manual errors.
• Provide real-time visibility into project metrics for accurate billing.
• Integrate workflows to minimize email traffic and manual spreadsheet checks.
• Offer a user-friendly interface accessible to staff with limited digital literacy.

Results

Rodren saw a significant reduction in project reconciliatio ntime, from up to three months to just a few weeks. This improvement ensured that projects were completed more swiftly, and billing issues were addressed promptly, enhancing overall operational efficiency.

Rodren experienced a drastic decrease in email traffic and manua lerrors. The streamlined process saved valuable time for both field and office staff, enabling them to focus more on their core tasks rather than administrative burdens.

The accuracy of data entry and billing significantly improved,ensuring that Rodren was compensated appropriately for their work. Supervisors found it easier to document their work accurately, leading to increased accountability and consistency across projects.

The user-friendly interface of Krux tools ensured that even those with limited digital literacy could efficiently enter and manage data. This resulted in a more cohesive and motivated workforce, with clearer communication and fewer misunderstandings.

Krux solutions demonstrate significant potential for application across the drilling industry and beyond. Companies facing similar challenges with data entry, contract standardization, and project management. KruxLog and KruxMetrix designed to work together, providing real-time visibility into project metrics, improving accuracy in billing, and enhancing client communication.

By adopting Krux, drilling contractors can achieve greater operational efficiency, reduce administrative overhead, and foster stronger client relationships through transparent and accountable processes.

• Project reconciliation time reduced from three months to a few weeks.
• Significant decrease in email traffic and manual errors, saving time for field and office teams.
• Improved billing accuracy, ensuring proper compensation.
• Enhanced accountability and consistency in documentation.
• A more cohesive and motivated workforce with clearer communication.

Looking Ahead

Rodren plans to continue leveraging Krux solutions to maintain operational efficiency and foster stronger client relationships. The success demonstrates Krux’ potential for broader application across the drilling industry, helping companies overcome challenges in data entry, contract standardization, and project management.

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Watch Kevin Norberg, President, Rodren Drilling explain the value of Krux in the video below.